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Author:Sabina Rako

Publications
A Service Reference Model for Higher Education based on HERM, TBM, ITIL, and TOGAF
Markus von der Heyde, Marte Nubdal, Andreas Hartmann and Sabina Rako
In:Proceedings of EUNIS 2026 Annual Congress

Keyphrases

Business Service, EAM, Enterprise Architecture, HERM, Higher Education Reference Models, Knowledge Lifecycle, TBM, TOGAF.

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