An Exploration of E-Puskesmas Technology Application in Indonesian Public Health Centers: a Qualitative Study

EasyChair Preprint 14197

Abstract

Background: The development of communication and information technology can have a positive impact on healthcare services. E-puskesmas (E-Public Health Center) is an application developed to meet the needs of digital data recording at Puskesmas (PHC). Objective: This study was conducted to explore the application of e-Puskesmas in the Public Health Center in Luwu Regency, South Sulawesi, Indonesia. Method: This study used a descriptive qualitative research approach with semi-structured interviews. The participants in the study were 16 Puskesmas (PHC) staff, which were selected via the purposive sampling method. Data analysis adopted a thematic analysis approach. Results: We found in this study that there are three interrelated main themes: (1) Experiences of e-puskesmas implementation, (2) barriers to e-puskesmas implementation, and (3) Facilitators of e-puskesmas implementation. Conclusion: Study findings indicated that the application of e-Puskesmas in terms of human resources, organization and technology has not run optimally. There were still some obstacles to e-Puskesmas implementation. A joint commitment is still needed between the health office and the public health centers to overcome the barriers or challenges of e-Puskesmas applications in PHC.

Keyphrases: Application, E-puskesmas, Indonesia., Public Health Center, Puskesmas, Technology

@booklet{EasyChair:14197,
  author    = {Muhammad Arsyad Subu and Jacqueline Maria Dias and Fatma Refaat Refaat Ahmed and Widanarti Setyaningsih and Richard Mottershead and Syed Azizur Rahman and Sari Narulita and Mohammad Alshabi and Aliana Dewi and Aan Sutandi and Zakiyah Zakiyah and Henny Suzana Mediani and Maryuni Maryuni and Ulfah Nuraeni Karim and Nabeel Al Yateem},
  title     = {An Exploration of E-Puskesmas Technology Application in Indonesian Public Health Centers: a Qualitative Study},
  howpublished = {EasyChair Preprint 14197},
  year      = {EasyChair, 2024}}