Keyword:customer satisfaction

Publications
Development of a System Dynamics Computer Model for the Simulation of the Effects of an Alternate Water Source Development Project on the Water Supply Systems Management and Customer Satisfaction Suwan Park and Jae-Hong Ha In:HIC 2018. 13th International Conference on Hydroinformatics
The Influence of Regulatory Framework on Balanced Scorecard Implementation in Palestinian Banks: a Comparative Analysis Dylan Stilinki EasyChair Preprint 14645
The Effectiveness of Customer Perspective in Balanced Scorecard in Driving Customer Satisfaction and Loyalty in Palestinian Banks Axel Egon EasyChair Preprint 14606
Factors Affecting Customer Satisfaction in Small and Medium Sized Enterprises Sector in Tanzan a Case Study of Chemba District Councilia Martha Makatha EasyChair Preprint 14258
Leveraging Machine Learning Algorithms to Analyze Social Media Data for Pain Point Identification Edwin Frank and Samon Daniel EasyChair Preprint 13776
Cultural Influence on Sales Strategies: Understanding Behavioral Adaptations and Emotional Regulation in Global Markets Haney Zaki EasyChair Preprint 12125
Willingness to Pay of Filipino Spotify Users: Role of E- Subscription Service Quality and Perceived Value Jeren Quipia, Mary Devine Sablas, Karl Kristopher Trampe and Lizel Tumali EasyChair Preprint 8715
Smart Customer Care: Scraping Social Media to Predict Customer Satisfaction in Egypt Using Machine Learning Models Mohamed Anwar, Karim Omar, Ahmed Abbas, Fakhreldin Abdelmonim, Mohamed Refaie, Walaa Medhat, Aly Abdelrazek, Yomna Eid and Eman Gawish EasyChair Preprint 8562
Analysis Corellation of the Implementation Framework COBIT 5, ITIL V3 and ISO 27001 for ISO 10002 Customer Satisfaction Marastika Wicaksono Aji Bawono, Mohammad Amin Soetomo and Thata Apriatin EasyChair Preprint 4716
The Impact of Covid-19 on Customer Trust in The Life Insurance Industry Nina Tarja Halonen, Mohamad Rizan and Usep Suhud EasyChair Preprint 4039
Assessing Performance and Customer Satisfaction with Artificial Intelligence: a Case Study Gaetano Buccino, Luana Serino and Stefania Mele EasyChair Preprint 1615
Measurement of Customer Satisfaction through Emotion Analysis in the Banking Sector Bulut Karadağ EasyChair Preprint 97